La Quenouille Flower & Gifts
delivers all floral arrangements, balloon bouquets,
fruit baskets, gift baskets and cakes to Montreal and
surrounding areas. Orders
placed for outside of our delivery area will be transferred to a trusted
or FTD. Unfortunately, cakes are not available outside of our
Orders received before 1:30 Monday to Saturday will be delivered the same
day. Otherwise next-day delivery is the norm.
Deliveries usually finish at 5:00 p.m. but exceptions can be made if needed.
During peak floral delivery periods, such as Valentine’s, Mother’s Day or
Christmas, please order at least one or two days in advance if possible.
100% Satisfaction is guaranteed. If you are not satisfied with the quality or
freshness of one of our arrangements, you have 48 hours to call us, and we will
cheerfully provide you with a replacement.
Items displayed online are for your shopping convenience. Each of our beautiful
arrangements are designed daily with the freshest flowers available, therefore,
we may need to substitute certain flowers or containers. We always do our very
best to give you the closest replica of the item displayed online.
We strive to make sure all information is correct when we receive your order. If
any package is sent to the wrong address due to incorrect customer information
submitted, we will re-bill to reship or redeliver the order.
Any address correction made by our shipping
courier due to incorrect information given by you, we will reverse the courier
charges back to you.
Please notify us by telephone or email as soon as
any errors are noticed before your shipment is sent out. Once it leaves for
delivery you will be charged any extra fees imposed by the courier service, if
there are errors on your shipping address.
Floral Delivery to Hospitals:
When placing an order for delivery to a patient, hospital worker or doctor,
please make sure that you include as much information about the patient or the
Doctor's location as possible.
Below is an example of important delivery information:
Remember Quebec hospitals use the Maiden name of the patient, not the family
Jim Bob Doe, room 1234 Pavilion C
123 Still view Ave., Pointe Claire
Phone #123-1234, x123
Accepted Payment Methods:
Payments accepted are:
We also accept corporate cheques OAC. Orders may be placed online using our
shopping cart with the Paypal® system and will be confirmed via
email by a customer service agent.
La Quenouille Flower & Gifts is happy to say that we respect our
customer’s privacy and DO NOT sell or share our customer information with
other parties for any commercial purposes other than order fulfillment. All
credit card information is destroyed unless you request us to keep your credit
card # on file for future purchases.
Town of Mont-Royal(NDG)
St-Vincent de Paul (Laval)
All personal information
is kept private including
your email address and will not be sold or
to anyone without your permission.
How to Reach Us
Toll Free: 1-877-693-1100